About Host & Haven
Managed Cleaning, Properly Organised
Host & Haven Property Care provides professionally managed cleaning for homes, short-let properties and small businesses across Kensington, Chelsea, Westminster and Central London.
We coordinate the booking, cleaner, schedule and service details, giving every client one reliable point of contact from enquiry through to completion.
Who We Are
A More Managed Way to Arrange Cleaning
Host & Haven was created for clients who want more than simply being matched with an available cleaner.
We provide a managed service designed to make booking and maintaining a property feel easier. We handle enquiries, quotations, scheduling, cleaner allocation and communication, while experienced cleaning professionals carry out each service using clear instructions and agreed standards.
Our clients include homeowners, landlords, short-let hosts, property managers and small businesses across Central London.
One Point of Contact
Clear communication from enquiry to completion.
Managed Scheduling
We coordinate bookings, cleaners and property instructions.
Experienced Professionals
Cleaning professionals selected for reliability and service quality.
Our Approach
What Managed Cleaning Means
Clear Quotations
We confirm the service, expected time, inclusions and any additional requirements before the booking.
Cleaner Coordination
We assign a suitable cleaning professional and provide the relevant property and service instructions.
Reliable Communication
Clients communicate with Host & Haven rather than having to manage every detail directly with the cleaner.
Completion Support
We remain available for feedback, visible issue reporting and reasonable follow-up after the service.
Who We Work With
Cleaning Support for Different Types of Property
Homeowners
Regular, one-off and deep cleaning for homes and apartments.
Learn more →Short-Let Hosts
Managed guest-turnover cleaning, host-provided linen changes, restocking and guest-ready presentation.
Learn more →Landlords & Property Managers
End-of-tenancy, move-in, move-out and property handover cleaning.
Learn more →Small Businesses
Reliable cleaning for offices, studios and selected commercial premises.
Learn more →Our Standards
What Clients Can Expect
Reliable Arrangements
Bookings and instructions are confirmed clearly.
Consistent Checklists
Each service follows an agreed scope and property requirements.
Respect for the Property
Cleaners are expected to work carefully, professionally and discreetly.
Visible Issue Reporting
Obvious damage, low supplies or property concerns noticed during cleaning can be reported to the client.
Clear Expectations
Who Provides What
Host & Haven / Cleaner
Cleaning professionals normally bring:
- Professional general cleaning products
- Cloths, sponges and brushes
- Gloves and basic cleaning materials
- Suitable stain-treatment products where required
Client
Clients normally provide:
- A working vacuum cleaner
- Mop and bucket
- Electricity and hot water
- Safe property access
- Information about delicate surfaces
- Parking or concierge instructions
For short-let turnovers, hosts also provide:
- Clean bed linen
- Towels
- Toiletries and guest consumables
- Restocking supplies
Laundry and linen hire are not currently included unless separately agreed.
Why Choose Us
Professional Support Without Unnecessary Complication
- 01
Managed from Enquiry to Completion
One point of contact for quotations, scheduling and service communication.
- 02
Suitable for Central London Properties
Services designed for homes, short-lets and businesses across key Central London areas.
- 03
Flexible Service Options
One-off, recurring, deep, turnover, end-of-tenancy and commercial cleaning.
- 04
Clear Service Boundaries
Clients are told what is included, what they provide and when additional time or specialist work may be required.
Looking for a More Reliable Way to Manage Your Cleaning?
Tell us about your property and the service you need, and we will provide a tailored quotation.